From the moment you walk into the office at 373 Main St. in Easthampton, you know you're in a more comfortable, friendly workplace when you see a bag of Tandem bagels on the counter and hear people laughing with each other from the offices with open doors. Boulanger's is a full-service, family and employee-owned plumbing and HVAC (heating, ventilation, and air-conditioning) company that's been in business for over 65 years. Jason Duda owns the company with four partners. The Boulanger family started the business shortly after WWII, which became incorporated in 1958.
Mr. Duda explains, "One great thing is that we work hard to take care of any plumbing services we can. Nowadays, it's hard to find plumbers who will do smaller jobs like fixing a leaky toilet, installing a kitchen faucet, or replacing the garbage disposal. Boulanger's is always here. We turn the phones on at 6:30 AM and don't turn them off until 5:30 PM. We have emergency services, too, so we are always available. We make every effort to care for your issues and emergencies as quickly as we can."
Boulanger's is fully staffed to handle various plumbing issues. They are plumbing and HVAC contractors who perform more extensive work than most plumbers, including residential and commercial. Some of their clients are Big Y, UMASS Amherst, and various hotels across Western Massachusetts.
"We have local contractors who remodel kitchens and bathrooms for people, and they need plumbers," he continues. "It's more than just service work. People need us to do demolition work, remove fixtures, and make the space safe for remodeling. Many of our customers want to reside in their homes instead of transitioning to assisted living, so we field many calls from families who need to move their washing machine connections from the basement level up to the first floor," Jason explains.
Boulanger's understands that finding a plumber can be difficult, so they try to make that process as easy as possible. Jason said, "Over the years, we've had loads of kids from the vocational school complete their co-op program with us - and we hire a lot of them. Many of the people we have on our team have been employed since high school and continue to grow with us. It's a great thing." Jason affirms.
"Everyone here works hard and that is what I've always valued. When customers have home issues, we work efficiently and honestly with you. We just want to help you out."
